How can we help you?

General


  • What is your product philosophy?

    Olive & June believes in beautiful nails for everyone. We believe no matter who you are, where you live, what you do, or what you wear, you can have a perfect manicure that makes you feel like your best self. That’s why we created our Olive & June Studio Box and Everything Box, which has everything you need to do your nails at home.

    Olive & June nail polishes are crafted to be a long-lasting formula with a base coat inside the polish! When you add our top coat, you should get 5 - 7+ days of wear. Our formula is vegan, cruelty-free and 7-free (excludes 7 potentially harmful ingredients commonly found in nail polish).

  • Where can I purchase Olive & June products?

    We currently sell at select Target stores in the US.

  • How can I contact Olive & June?

    Submit a Contact Us form and we would be happy to help!

Product Information


  • What ingredients are in your products?

    At Olive & June we are all about creating the cleanest formulation possible without compromising on performance. That's why we formulate to be 7-free.

    Olive & June polishes are free of the following seven harmful chemicals commonly found in nail polishes:

    Toluene
    Dibutyl Phthalate (DBP)
    Formaldehyde
    Formaldehyde Resin
    Camphor
    TPHP
    Xylene.

    We use di-Hema Trimethylhexly dicarbamate in our formula in order to help cure the formula (which hardens the formula so that it will last on your nails) - it's also a nail strengthening agent to help keep your nails strong. We use styrene (a water plastic) to harden the film and enhance the shine so your mani stays looking fresh.

  • How do I give myself a manicure?

    We have some great resources on our site! Check out our Mani 101 guide. 

    We also recommend:

    1. Prep, prep, prep. Wipe down your nails with polish remover to dehydrate them before you apply polish.
    2. Make sure you are not using a separate base coat, as our polish has a built-in one.
    3. Sweep the polish and top coat over the tips of your nails to cap the ends.
    4. Clean up any polish that is on your cuticles, and make sure it is only on the nail itself. That will help prevent any peeling around your cuticles!
  • Do I need a basecoat?

    Our polish is formulated with a built-in base coat, so you don't need a separate one!

  • How do I achieve a smooth finish?

    We recommend these tips for the best smooth mani finish!

    - If you need to mix your polish, roll it between your hands rather than shaking it.
    - Prep your nails with nail polish remover, acetone, or alcohol to make sure the nail plates are clean and dry.
    -Start with a thin first coat and a thicker second. Thin coats help prevent bubbling!

  • How do I apply the nail stickers?

    Try these steps for applying our nail stickers!

    1. Apply stickers to polish that is completely dry (otherwise it will indent your polish).
    2. Press down firmly around the edges of the sticker. Tweezers can help with this and with the application!
    3. Seal with two thin coats of top coat.
    4. Top coat your nails every 2-3 days to keep your sticker mani looking fresh!
  • Does your remover take off gel?

    We don't recommend using our remover to remove gel polish. Pure acetone is needed to remove gel and our remover is acetone free.

Shipping, Delivery, & Returns


  • How long will it take to receive my order?

    Once orders are shipped, standard shipping takes 5-8 business days to arrive at most locations within the US. Shipments to Canada may take longer to arrive. 

    Note: Due to safeguards in place to protect our distribution center employees during the current health environment, our processing time has increased for orders. Orders are being processed in the order that they were received and may experience additional delays.

    Additionally, our shipping carriers are experiencing increased transit times as well.

  • What shipping options do you offer and what do they cost?

    We offer free shipping on orders totaling $45.

    U.S. standard shipping is $4.95 for orders under $45. 
    Canada standard shipping is $35 for any order.


  • Where do you ship?

    Olive & June currently ships to the contiguous United States. We are unable to ship to Alaska, Hawaii, or Puerto Rico due to shipping restrictions.

  • Do you ship internationally?

    We ship internationally to Canada. All orders shipping to Canada are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Olive & June is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. 



  • Do you offer expedited shipping?

    We currently do not offer expedited shipping.

  • When will my order ship?

    Due to safeguards in place to protect our distribution center employees during the current health environment, our processing time has increased for orders. Orders are being processed in the order that they were received, 5-8 business days after your order is placed and may experience additional delays.

    You’ll get an email with a tracking link as soon as your package ships letting you know it’s on the way!

Payments & Promos


  • My promo code wasn’t applied at checkout. What now?

    Feel free to reach out to our team if there was difficulty applying your code. We would be happy to assist!

  • What payment methods do you accept?

    We accept all major credit cards (Visa, Mastercard, American Express, and Discover), Paypal, and Amazon Pay.

  • Do you have discounts or promo codes that I can use for my order?

    If you haven’t signed up for our emails - please do! You’ll be the first to know about our newest product launches, news, and promotions.

  • Where do I enter my promo code?

    You can enter your promo code at checkout in the field labeled “Gift card or discount code” on the site.

     

    If you are shopping on a computer or laptop, the “Gift card or discount code” field will be towards the right hand side of the page once you begin checkout. 

     

    If you are shopping on a mobile device, you will see the “Gift card or discount code” field during the payment portion of your O&J transaction. 

     

    Make sure you select “Apply” to receive your promo.

My Orders


  • How do I track my order?

    Once an order has shipped, you will receive an email with tracking information in order to easily track your package. If you have not received a shipping confirmation email within a few days of placing your order, please check your spam folder.

  • How do I make changes to my order?

    If you need to change your shipping address or update your order, please contact us as soon as possible. We will make every effort to update your order.

  • How do I cancel my order?

    If you need to change your shipping address or update your order, please contact us as soon as possible. We will make every effort to update your order.

  • What if my package arrives damaged?

    If your package was damaged during shipment, please save the box and merchandise and contact us immediately.

  • My tracking link doesn’t have any information. Is something wrong?

    In a few cases, the shipping carrier takes a few business days to register your shipment status. If your tracking number isn’t updating or working at all, please contact us.

  • My package is marked as delivered, but I can’t find it. What can I do?

    If your package is marked as delivered, please look inside and around your mailbox. Additionally, some carriers may mark a package as delivered, but deliver it the following day.

My Account


  • How do I sign up for your email list?

    Subscribe to our email list by checking the ‘Keep me up to date on news and exclusive offers’ box during checkout. Be the first to know about exclusive promotions and updates. You can also sign up by entering your email in the ‘Let’s K.I.T.’ box at the bottom of the website. You can unsubscribe at any time.

  • Help! I can’t access my account.

    If you forgot your password, click “Forgot your password?” link on the Olive & June Account login page. Enter the email address that you used to place your order, and click Submit. We’ll email you a link to reset your password.

     

    Need to activate your account? Contact Us and we’ll send you an activation link.

  • How do I unsubscribe from your mailing list?

    If you no longer want to receive email. Unsubscribe from our email list by clicking on the ‘Unsubscribe’ link at the bottom of all Olive & June emails. You can re-subscribe at any time.

Gifts & Gift Cards


  • How do I buy a gift card?

    E-gift cards are available for purchase for Olive & June products here.

    Gift cards for use at our salons can be purchased here.

OUR TEAM IS HERE TO HELP.

Our team is here to help. Contact Us with your questions or just send us your feedback!


XO - O&J TEAM