Questions?

Contact Us. We’ll get back to you as soon as we can.

  • How long will it take to receive my order?

    Once orders are shipped, standard shipping takes 5-8 business days to arrive at most locations within the US. Shipments to Canada may take longer to arrive. 

    Note: Due to safeguards in place to protect our distribution center employees during the current health environment, our processing time has increased for orders. Orders are being processed in the order that they were received and may experience additional delays.

    Additionally, our shipping carriers are experiencing increased transit times as well.

  • What shipping options do you offer and what do they cost?

    We offer free shipping on orders totaling $45.

    U.S. standard shipping is $4.95 for orders under $45. 
    Canada standard shipping is $35 for any order.


  • Where do you ship?

    Olive & June currently ships to the contiguous United States. We are unable to ship to Alaska, Hawaii, or Puerto Rico due to shipping restrictions.

  • Do you ship internationally?

    We ship internationally to Canada. All orders shipping to Canada are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Olive & June is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. 



  • Do you offer expedited shipping?

    We currently do not offer expedited shipping.

  • When will my order ship?

    Due to safeguards in place to protect our distribution center employees during the current health environment, our processing time has increased for orders. Orders are being processed in the order that they were received, 5-8 business days after your order is placed and may experience additional delays.

    You’ll get an email with a tracking link as soon as your package ships letting you know it’s on the way!

  • What payment methods do you accept?

    We accept credit card payments (Master, Visa, Discover, American Express), Paypal, Amazon Pay, and Afterpay.



  • What is your return policy?

    We want you to love your Olive & June purchase! That's why we offer free returns within 30 days of your order. If for any reason you're unhappy with your purchase, please contact us in order to start the return process. You will be refunded to your original form of payment. Shipping fees are non-refundable.

  • Do you offer exchanges?

    We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us as soon as possible. Exchanges must be received within 30 days of placing your order.

  • I purchased Olive & June products from a store. Can I set up a return or exchange?

    We are not able to set up returns or exchanges for Olive & June products that were purchased outside of oliveandjune.com. Please contact the store where it was purchased to set up a return/exchange.

  • How do I initiate a return?

    To return your product, please contact us as soon as possible. Returns must be received within 30 days of placing your order.

  • Can I return an item to one of your salons?

    Our salons cannot accept returns. All returns must be processed through the mail. Please contact us to return an item.

  • How long will it take to process a return?

    Refunds usually take 5-10 business days to appear on your statement after they are processed.

  • What should I do if I receive the wrong product?

    If you received a product different from the one that you ordered, please contact us and we’ll be sure to get you the product you ordered!

OUR TEAM IS HERE TO HELP.

Our team is here to help. Contact Us with your questions or just send us your feedback!


XO - O&J TEAM