Once an order has shipped, you will receive an email with tracking information in order to easily track your package. If you have not received a shipping confirmation email within a few days of placing your order, please check your spam folder.
Contact Us. We’ll get back to you as soon as we can.
How do I track my order?
Can I change or edit my order?
Our distribution center begins processing orders immediately, so unfortunately we cannot alter it after it is placed.
How do I cancel my order?
Our distribution center begins processing orders immediately, so unfortunately we cannot cancel it after it is placed. We are happy to send you a return label if you no longer require the order.
What if my package arrives damaged?
Oh no! If your package was damaged during shipment, please take a picture and contact us immediately! We will always replace this for you.
My tracking link doesn’t have any information. Is something wrong?
In a few cases, the shipping carrier takes a few business days to register your shipment status. If your tracking number isn’t updating or working at all, please contact us.
My package is marked as delivered, but I can’t find it. What can I do?
We hate when this happens! Please make sure you check your front door, neighbors and your mailbox. Some carriers may mark a package as delivered, but deliver it the following day. If it has been more than 24 hours, contact us and we will take care of it!