Questions?

Contact Us. We’ll get back to you as soon as we can.

  • How do I track my order?

    Once an order has shipped, you will receive an email with tracking information in order to easily track your package. If you have not received a shipping confirmation email within a few days of placing your order, please check your spam folder.

  • How do I make changes to my order?

    If you need to change your shipping address or update your order, please contact us as soon as possible. We will make every effort to update your order.

  • How do I cancel my order?

    If you need to change your shipping address or update your order, please contact us as soon as possible. We will make every effort to update your order.

  • What if my package arrives damaged?

    If your package was damaged during shipment, please save the box and merchandise and contact us immediately.

  • My tracking link doesn’t have any information. Is something wrong?

    In a few cases, the shipping carrier takes a few business days to register your shipment status. If your tracking number isn’t updating or working at all, please contact us.

  • My package is marked as delivered, but I can’t find it. What can I do?

    If your package is marked as delivered, please look inside and around your mailbox. Additionally, some carriers may mark a package as delivered, but deliver it the following day.

OUR TEAM IS HERE TO HELP.

Our team is here to help. Contact Us with your questions or just send us your feedback!


XO - O&J TEAM